The Blog

UX or tech topics I've been thinking about.

25 June

UX-ing Your Relationships

Posted by in Strategy | No Comments

Last week I switched jobs and moved from a large, established financial organization to a young, enthusiastic tech company. While there’ve been a lot of changes to deal with (wait—I DON’T have to wear a suit everyday??? And the coffee is how much??? FREE?!?! WHAT SORCERY IS THIS???), I felt confident that my day-to-day responsibilities […]

7 May

What’s Next for Nintendo?

Posted by in News, Strategy | No Comments

I think everyone from my generation has a deep fondness and nostalgia for Nintendo. It’s a company that brought video games into the mainstream, into our homes and into our hearts. Is there anyone born between 1970 and 1985 that doesn’t have fond memories of hours spent playing Mike Tyson’s Punch Out, Super Mario Brothers, […]

21 April

Does The Insurance Industry Need Facebook?

Posted by in News | No Comments

In an article last week, Denise Garth of the Insurance Networking News waxes poetic about the impact of AXA Insurance’s new partnership with Facebook. She coos about the ways in which this puts AXA at the forefront of customer experience and likens it to Bobby Thompson’s famous “Shot Heard Round the World.” Meaning, I guess, […]

Quotes

Some UX quotes that I find particularly inspiring

  • Winston Churchill

    “Success consists of going from failure to failure without loss of enthusiasm”

    - Winston Churchill
  • Yukihiro Matsumoto, Creator of Ruby

    “…If your system has a bad interface, you basically have nothing. It won’t matter if it is a work of the highest craftsmanship on the inside. If your system has a bad interface, no one will use it.”

    - Yukihiro Matsumoto, Creator of Ruby
  • Jeff Bezos, CEO Amazon.com

    “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends”

    - Jeff Bezos, CEO Amazon.com

My Latest Work

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My Services

A little about what I do.

Learn Stuff Learn Stuff

Learn Stuff. The best part of my job? There’s always something new to learn!

Fix Stuff Fix Stuff

Fix at least one thing every day—a product, a project, and your organization.

Share Stuff Share Stuff

Share information, creativity and passion with the people around me.

Investigate Investigate

Get Out there! Like the man said, “You can observe a lot just by watching.”

Experiment Experiment

Design, prototype, test, repeat. Design, prototype, test, SUCCEED.

Organize Organize

Launch is here! Hurray! We’re done! Right? WRONG.

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